REQUEST FOR EXPRESSIONS OF INTEREST
INDIVIDUAL CONSULTANT
Development of the Digitalization Methodology
(requirements for administrative services digitalization)
REPUBLIC OF MOLDOVA
Modernization of Government Services Project
Project ID No. P148537
Reference No.: MD-EGA-299506-CS-INDV
The Republic of Moldova has receivedfinancing from the World Bank toward the cost of the Modernization of Government Services Project and intends to apply part of the proceeds for consulting services.
The e-Governance Agency seeks to recruit an Individual Consultant to develop the Methodology for Public Service Digitalization (also mentioned as Digitalization Methodology) which will institutionalize a development and acceptance framework for public sector information systems, especially for electronic public services.
The e-Governance Agency now invites individual consultants to indicate their interest in providing the services. Interested consultants must provide information indicating that they are qualified to perform the services (description of similar assignments, experience in similar conditions) and meet the following minimum qualification requirements:
Mandatory
- University degree in Computer Sciences or another relevant domain.
- Proven experience in providing consultancy in reforming IT services and setting up information system development processes in large organizations for at least 7 years.
- Knowledge of BPA/BPM tools and ability to define illustrate processes via corresponding tooling.
- Demonstrated experience in Agile software development methodologies and their implementation in the central public sector.
- Familiarity with software development lifecycle, enterprise architecture, cloud computing and SOA concepts.
- Experience in writing technical, non-technical, and user documentation related to business processes analysis & management in IT area, service description, requirements, quality criteria and other relevant documentation for public institutions.
- Familiarity with PMI Project Management Body of Knowledge (PMBOK).
Preferred
- Flexibility, problem solving attitude, capacity of working with beneficiaries and analytical thinking.
- Familiarity with innovative public services re-engineering approaches (e.g. human-centered service design, behavioral sciences etc.) would be a strong asset.
- Familiarity with Moldovan e-governance infrastructures and services would be an asset.
- Ability to effectively communicate and write in Romanian and English. Knowledge of Russian would be an asset.
- Prior experience with World Bank, IMF, UN, EU and other donor-financed projects is desirable.
- Certifications in software engineering would be an asset.
The attention of interested Consultants is drawn to paragraph 1.9 of the World Bank’s Guidelines: Selection and Employment of Consultants under IBRD Loans and IDA Credits and Grants by World Bank Borrowers, dated January 2011, revised July 2014 (“Consultant Guidelines”), setting forth the World Bank’s policy on conflict of interest.
The Consultants will be selected in accordance with the Individual Consultant (IC) method set out in the Consultant Guidelines.
Further information can be obtained at the address below during office hours, i.e. 09:00 to 17:00 local time.
Time Frame: This is a full-time assignment expected to commence in July 2023.
Interested qualified candidates should submit their letters of intent and CVs with the mark Individual Consultantby June 27, 2023 COB to the address below:
E-Governance Agency of the Republic of Moldova
DEADLINE EXTENDED - July 4, 2023
e-mail: procurements@egov.md
phone: +373 79886638
For further details, please see the Terms of Reference.
egov.md
