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Privacy and Cookies Policy

This Privacy and Cookies Policy concerns the processing and protection of personal data and the use of cookies on the web platform. Thus, we are committed to devote our resources and effort to process your data in full compliance with the Law on the Protection of Personal Data, as well as any other applicable legislation on the territory of the Republic of Moldova.

Collection of information and data

The following types of personal information are collected, stored and used when registering and accessing the portal as a user:

  • information such as your e-mail address, which you enter when registering on our website;
  • information you enter when you create a profile or access our website - e-mail, your name, password, etc;
  • information that is generated as you use our website, including when, and what information you access;
  • information you post on our website with the intention of publishing it on the platform;
Use of personal information

Personal information submitted through our website is used for the purposes specified in this policy or on the respective pages of the website. We may use personal information for:

  • administer our website and our business;
  • to personalise our website for our users;
  • authorising the use of services available on our website;
  • providing services purchased through our website;
  • sending reports, invoices and payment notifications to you and collecting payments from you;
  • ending you email notifications of your specific requests;
  • sending you email notifications if you have requested them;
  • sending marketing communications relating to our business or selected third party companies that we think may be of interest to you;
  • providing third parties with statistical information about our users (these third parties will not be able to identify any users using this information);
  • dealing with requests and complaints made by or about you relating to our website;
  • maintaining the security of our website and preventing fraud;
  • checking compliance with the terms and conditions governing your use of our website and other uses.
Disclosure of personal information

We may disclose personal information in the following situations:

  • To the extent we are required to do so by law;
  • in connection with any potential or pending legal proceeding;
  • to establish, exercise or defend our legal rights (including providing information to third parties for fraud prevention and credit risk reduction purposes);
  • to the purchaser (or prospective purchaser) of any business or asset we have sold (or plan to sell);
  • to any person we reasonably believe may apply to a court or other competent authority for disclosure of Personal Information if, in our reasonable opinion, such court or authority would be likely to order disclosure of Personal Information.
  • Except as set out in this policy, we will not provide your personal information to third parties.
  • to any member of our group of companies (this includes our subsidiaries, our parent company and all its subsidiaries) as reasonably necessary to carry out the purposes set out in this policy.
Protecting the security of your personal data

We use appropriate systems and procedures to protect and secure personal data, specifically aimed at preventing unauthorized/illegal processing, accidental or unlawful loss, accidental or unlawful destruction.

We have implemented measures to identify risks, to prevent and/or discover security breaches, to document security incidents and data affected by such incidents, to remediate them and to recover personal data.

The transmission of your personal data is done using encryption algorithms using HTTPS technology, thus ensuring the confidentiality of the information you provide.

Erasure and retention of your personal data

You can ask us to delete your personal data, but only if it is no longer needed for the purposes for which it was collected.

We may retain your personal data in the event of establishing, exercising, or defending a legal claim.

If the retention of your personal data is necessary for purposes specified by law, we may continue to retain such data.

Updating information

Please let us know if the information we hold about you needs to be corrected or updated.

Please note that you have the right to lodge complaints about the protection of your personal data with the National Centre for Personal Data Protection at:

Use of cookies

A cookie is a small, often encoded file sent by a server to a browser and then sent back unchanged by the browser each time it accesses that server.

A cookie consists of 2 parts: the name and the content or value of the cookie. Its role is to help the application (website) function within normal parameters.

Cookies are widely used to allow the website to function or operate more efficiently, as well as to provide information to website owners about what is happening on their website.

We use traffic log cookies to identify which pages are being used. This helps us to analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by allowing us to track which pages you find useful and which you don't. A cookie in no way allows us to access your computer or any information about you, other than the data you choose to share. By accessing our site, you agree to our use of cookies on your system. Most web browsers automatically accept cookies, but you can usually change your browser setting to decline cookies if you prefer. This will prevent you from taking full advantage of the website.

Types of cookies used

We use two types of cookies: session and fixed.

Session cookies are proprietary cookies for the purpose of authenticating registered users.

Fixed cookies are temporary files that remain on the user's terminal until the session ends or the application (web browser) is closed. Fixed files remain on the user's terminal for a period of time within the parameters of the cookie or until manually deleted by the user. This also includes third-party cookies that we use through Google Analytics and Yandex Metrica to perform statistics on the use of the eData platform, as well as the following sources:

  • Yellow pages - to know if the visitor has previously visited yellow pages.
  • http_referer - to know which site the visitor came from.
  • Member_Token - used to detect multiple logins from multiple devices.
  • Member_Authenticator - to perform authentication of registered users.
  • rfd - to be able to subscribe to a folder.
  • rfs - modal display with PDF report information.
  • namm - modal display with information about monitoring a file.
  • (Google) _ga - visitor analytics to improve the online experience.Using Google Analytics software, we collect anonymous data about visits to our site, such as page views.
  • Hotjar - used behind the account for analytics to improve the online experience. Using Hotjar software, we collect anonymous data about visits to our site, such as page views.
Cookies and personal data

Cookies themselves do not require personal information in order to be used and, in most cases, do not personally identify Internet users. Personal data collected through the use of cookies may only be collected to facilitate certain functionalities for the user. This data is encrypted in a way that makes it impossible for unauthorized persons to access it.

Changing cookie settings

Most web browsers allow you to control most cookies through browser settings. To learn more about cookies, including how to see which cookies have been set, visit

Deleting cookies

In general, an application used to access web pages allows cookies to be saved on the terminal by default. These settings can be changed in such a way that the automatic management of cookies is blocked by the web browser or the user is informed each time cookies are sent to his/her terminal. Detailed information about the possibilities and modes of cookie management can be found in the settings area of the application (web browser).

Limiting the use of cookies may affect certain functionality of the website.

More information about cookies and how to disable them can be found at

Importance of cookies for the internet

Cookies are at the heart of the efficient functioning of the Internet, helping to generate a user-friendly browsing experience tailored to each user's preferences and interests. Refusing or disabling cookies may make some sites unusable. Refusing or disabling cookies does not mean that you will no longer receive online advertising - it just means that it will no longer be able to take into account your preferences and interests as evidenced by your browsing behaviour. Examples of important uses of cookies (which do not require a user to log in via an account):

  • Content and services tailored to user preferences - product and service categories;
  • Offers tailored to users' interests - password retention/child protection filters on Internet content (family mode options, safe search functions);
  • Limiting the frequency of ads - limiting the number of times an ad is shown to a given user on a site;
  • Providing more relevant content for the user;
  • Measuring, optimizing and analytics features - such as confirming a certain level of traffic to a website, what type of content is being viewed and how a user gets to a website (e.g. via search engines, directly, from other websites etc). Websites run these usage analytics to improve their sites for the benefit of users.
Security and privacy issues

Cookies are NOT viruses. They use plain text formats. They are not made up of pieces of code so they cannot be executed or run themselves. Consequently, they cannot be duplicated or replicated on other networks to run or replicate themselves again. Since they cannot perform these functions, they cannot be considered viruses. Cookies can however be used for negative purposes. Because they store information about users' preferences and browsing history, both on a particular site and on several other sites, cookies can be used as a form of Spyware. Many anti-spyware products are aware of this fact and consistently flag cookies for deletion as part of anti-virus/anti-spyware deletion/scanning procedures.

Browsers generally have built-in privacy settings that provide different levels of cookie acceptance, validity period and automatic deletion after the user has visited a particular site.

More information about Google's privacy policy can be found at

More information about the Yandex privacy policy can be found at

Privacy policy and cookies activation

"RTS ONE" S.R.L. reserves the right to update and modify the Privacy and Cookies Policy, whenever changes occur on the size of the respective document, so that, it reflects how we process your personal data or any changes in legal requirements, as well as information on the use of cookies. Having said that, we emphasize the need to periodically access the given document in order to keep up to date with any changes.